Cancellation Policy

General Terms and Conditions

  • The right of admission reserved.
  • The right is reserved to order any tenant off the premises who renders himself/her guilty of violating any of the general rules regarding accommodation and utilisation of facilities or any indecent behaviour or any form of misconduct, WITHOUT ANY REFUND ON PREPAID accommodation.
  • No cancellation of any prepaid bookings in respect of the month of December and January, as well as Easter weekends will be accepted.
  • No pets allowed.
  • No smoking in rooms allowed.
  • Departure time: 10h00
  • Check in time: 14h00

Cancellation Fees

60 days prior to arrival and earlier – full cost will be refunded

30 – 60 days prior to arrival – 75% of total cost will be refunded

15 – 30 days prior to arrival – 50% of total cost will be refunded

0 – 14 days prior to arrival – 25% of total cost will be refunded